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  • How do I place a custom order for an EGW firearm(s)?
    Reach out to In the email please provide any details you are looking to incorporate into your build.
  • How do I place a specific or custom order of a firearm that is a brand other than EGW?
    Reach out to customer service at and provide specific product SKU or description. Please allow 24 hours for a response.
  • Can I return or exchange a firearm?
    No, accessories and apparel can only be returned. Accessories need to be in original packaging, and apparel needs to be unused. Please see our Shipping & Returns section for more information.
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