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Customer Care

At Eastern Gun Works, we are dedicated to providing exceptional customer care and support. We value each and every customer, and our commitment is to ensure your satisfaction with our products and services. Whether you have questions, concerns, or need assistance with your purchase, our Customer Care team is here to help. Please find below the ways you can reach us: Email:

Privacy & Safety

At Eastern Gun Works, we take your privacy and safety very seriously. We are committed to safeguarding your personal information and promoting responsible firearm ownership. This Privacy and Safety section outlines the measures we have in place to protect your data and ensure the responsible use of our products. By visiting our website and engaging with our services, you agree to the practices described in this policy.

1. Collection and Use of Personal Information:
We may collect certain personal information from you when you interact with our website or make a purchase. This information includes but is not limited to your name, contact details, shipping address, and payment information. We use this information solely for processing your orders, providing customer support, and improving our services. Rest assured that we will never share your personal information with any third parties for marketing purposes without your explicit consent.

2. Data Security:
We utilize industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. Our website uses secure socket layer (SSL) encryption to ensure the secure transmission of your sensitive information during online transactions. Additionally, we regularly update our security protocols to stay ahead of potential threats.

3. Age Verification:
As a responsible gun company, we strictly adhere to all local, state, and federal laws governing the sale and possession of firearms. Before completing a purchase, we require all customers to verify their age and eligibility to own a firearm in their respective jurisdiction. We may request additional identification documents as part of this verification process.

4. Firearm Safety and Responsible Use:
Firearm ownership comes with significant responsibilities. We urge all our customers to practice safe handling and storage of firearms at all times. It is crucial to keep firearms away from unauthorized individuals, especially minors, and store them securely when not in use.

5. Anti-Trafficking Measures:
We are committed to preventing firearms from falling into the wrong hands and being used for illicit purposes. We strictly prohibit any unlawful activities, including the trafficking of firearms. If we suspect any misuse of our products or services, we will cooperate fully with law enforcement authorities to investigate and resolve such cases.

6. Communication Preferences:
Upon opting in, we may occasionally send promotional emails and updates about our products, services, or special offers. However, you have the right to manage your communication preferences and unsubscribe from marketing communications at any time.

7. Cookies and Analytics:
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather non-personal information, such as website usage statistics. These cookies help us analyze and improve our website's performance and functionality. By using our website, you consent to the use of cookies as outlined in our Cookie Policy.

8. Changes to the Privacy and Safety Policy:
We may update this Privacy and Safety section from time to time to reflect changes in laws, regulations, or our business practices. We encourage you to review this policy periodically for any updates.

If you have any questions or concerns regarding our Privacy and Safety Policy, please feel free to contact our customer support team. Your privacy and safety are of utmost importance to us, and we are committed to providing you with the highest standards of protection and service.

Wholesale Inquiries

Coming soon.

Payment Methods

Payment Methods

• Credit / Debit Cards

• Offline Payments

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